Getting Here & Parking

Q: Why are you making this change/why now?
A: Parking challenges have been an issue at Stevens Pass for quite a while. After taking a deep dive into our current parking practices, analyzing our parking capacity and constraints, learning from other resorts across our network, and much consideration and conversation here in resort, we believe that adding a paid/reservations-based program during weekends and peak periods can, and will, make a difference. We remain committed to providing options for both free and paid parking for our guests, including on weekends and peak periods.

Q: Which parking lots will be reserved lots?
A: Lots G, A, B, and E will require a reservation during peak periods.

Q: When you say reservations are available during “peak periods,” what does that mean?
A: We define peak periods as weekends, holidays, and Pass restricted days. In addition to weekends, peak periods in the 2024/25 season at Stevens Pass include:

• December 26, 27, 30, 31 (Please note that December 25 is not a peak date.)
• January 1, 2, 3, 20
• February 17

Q: How are you defining the “weekend?”
A: We define the weekend period as Saturday and Sunday.

Q: What hours of the day will reservations be required/paid parking be enforced during weekends and peak periods?
A: Reservations will be required for Lots G, A, B, and E until 10am on weekends and during peak periods.

Q: If paid reservations-based parking is effective, why not transition all lots to this model?
A: We want to provide our guests with several choices when it comes to their arrival and parking experience at Stevens Pass. We are committed to ongoing testing and learning at our resort as parking efficiency remains a key priority, and we will evolve with the demand.

Q: Where can I make a reservation and how far in advance can I make it?
A: Reservations are available to book and can be made or updated throughout the season at parkstevenspass.com.

Q: How will this parking system be managed?
A: In partnership with a third-party parking management company, our parking attendants will support these new parking policies, including parking transactions as appropriate and carpool validations via our parking reservations website.

Q: Are Lots G, A, B, and E now full-time reservations-required paid lots?
A: No – these lots require reservations only on weekends and peak periods. Reservations are required at these times for all vehicles, regardless of how many occupants there are.

Q: How many people in one vehicle are required to qualify for free carpool parking?
A: To park for free in Lots G, A, B, and E on weekends and peak periods, you will need four (4) or more people in a single vehicle or be a single adult with two children under the age of 12. No matter how many people you have in your vehicle, you must still make a reservation to park in Lots G, A, B, and E on weekends and peak periods before 10am.

Q: I understand Lots G, A, B, and E require reservations on weekends and peak periods until 10am, but what about during the week?
A: On Monday – Friday (excluding weekdays during peak periods), all our lots remain free, regardless of how many passengers are in a single vehicle, with no reservations required.

Q: If I’m making a reservation, do I pay at the parking lot or do I do so ahead of time online?
A: Payment for parking is required online at the time of reservation. If you have 4+ people in your vehicle or are a single adult with two children ages 12 and under, parking is free, but a reservation is still required.

Q: What if there’s a road or resort closure on a day that I have a parking reservation?
A: Your parking reservation will be canceled and automatically refunded if the resort is closed or not accessible on the morning of your reservation.

Q: How far in advance do you expect parking reservations to fill?
A: We anticipate reservations to go quickly and recommend you secure a spot in advance, should you want to secure a parking space during a weekend or peak period.

Q: What should I do if reservations are unavailable for the day(s) I’m planning to visit?
A: We understand that some people like to plan trips months in advance, while others prefer last-minute plans. Our system is designed to accommodate both. Additionally, canceled reservations will be reopened for booking, so check back regularly for availability. Guests also have the option to arrive early to park in one of our free first-come, first-served lots, or to arrive after 3pm to ski or ride until 10pm during night operations from mid-December to mid-March. Currently, reservations will be required starting on opening weekend through the end of night operations. These dates are subject to change based on snow conditions.

Q: How many reservations can I make at once?
A: Each guest may hold up to five reservations at one time. Once a reservation has been used, guests can add another to their account to return back to five at any one time. There is no limit to how many reservations a guest can make throughout the course of the season.

Q: How can I cancel a reservation?
A: You may cancel reservations via our parking reservations website that will launch in November 2024. Cancellations can be made for a refund until 7am the morning of the reservation. There are penalties for not cancelling by this time/”no-showing” for your reservation.

Q: What happens if I make a reservation and don’t show up?
A: If you no longer plan to use your reservation, you must cancel by 7am the day of your planned arrival for a refund. There will be a penalty for no-showing for your reservation that will escalate for every following no-show offense. We reserve the right to restrict anyone’s ability to make future reservations if the reservation system is being abused or manipulated in any way.

Q: Is there a cutoff time to make a reservation?
A: No. Until reservations are sold out for any given day, you can make a reservation up to the time you arrive.

Q: What happens if I don’t have a reservation for the paid lots on a weekend or peak period?
A: If you do not have a reservation, we will not be able to accommodate your vehicle in Lots G, A, B, and E until after 10am. There are several options when it comes to parking with us, including many free spots in our other lots on weekends and peak periods.

Q: What if I am driving a rental vehicle and don’t have my plate information yet to make a reservation?
A: When you make your reservation, add your private vehicle license plate number to make the reservation. When you receive your rental car, log in to your account and change your license plate number to match your rental car plates.

Q: I have an ADA/Disabled license plate or placard. Do I need to make a parking reservation?
A: Not at this time.

Q: What if there’s a delay on the highway due to unforeseen circumstances and I can’t make it to the resort by 10am? How will I know if my spot will still be available?
A: The resort will use its discretion to extend reservations beyond 10am due to traffic and other weather or operational impacts.

Q: What if my license plate is covered in snow or not visible?
A: It is your responsibility to ensure your license plate is clear and visible upon arrival. If we are unable to verify your reservation, a parking violation may be issued.

Q: Why don’t you offer free reserved parking?
A: Reserved parking is free for any vehicle with 4+ passengers or a vehicle with a single adult and two children ages 12 and under.

Q: If I have a lesson booked with Ski & Ride School on a weekend or peak period, do I need a reservation?
A: Private lessons come with a pre-paid reserved parking spot. Guests booking group lessons can select to book a reservation or to arrive early and park in one of our free first-come, first-served lots. Our Ski & Ride School will email more information about parking reservations prior to your scheduled lesson.

Q: If my child is on a race team, do I need a reservation?
A: Reservations will be required during weekends and peak periods for Lots G, A, B, and E. Parking is also available for free without a reservation in our first-come, first-served Lots C, D, 1, 2, 3, and 4. We highly recommend and encourage carpooling with other race team families.

Q: Is there a season-long parking pass I can purchase for every weekend and peak period?
A: Not at this time.

Q: Will Lot F be part of reserved parking?
A: Lot F will remain our RV overnight camping lot and reservations are required and can be booked on our website (stevenspass.com). The process to make a reservation for the RV Lot will remain the same – it is separate from standard vehicle reservations.

Q: For reservations in paid lots on weekends and peak periods, do I pay at the parking lot, or ahead of time?
A: For paid parking reservations, payment will be made online at the time of the reservation on parkstevenspass.com, unless you have 4+ people in your vehicle or are a single adult with two children aged 12 and under— in that case it is free, but a reservation is still required in these designated lots.

Q: What is the cost of paid parking during weekends and peak periods / which lots are paid on weekends and peak periods?
A: Our new reservations-based parking is free for vehicles with 4+ occupants or a single adult with two children aged 12 and under and applies on weekends and peak periods until 10am. ADA access and the first four vehicles to arrive for EV charging stations will also be free. If you arrive with less than four people and do not meet any of the exceptions, the reservation will cost $20. If you arrive after 10am, there will be no cost, nor a reservation requirement if spaces are available.

Q: What if my car doesn’t fit three additional people and ski gear and I don’t want to pay for a reservation?
A: There are plenty of free lots at Stevens Pass if you are unable to accommodate four or more passengers in your vehicle to park in one of our carpool lots. Drop-off is also available should you want to drop off people in your vehicle and then park.

Q: Where can I park for free on weekends and peak periods?
A: At the start of the 2024/25 ski and ride season, more than 65% of our parking will remain free on weekends and peak periods. Lots C, D, 1, 2, 3, and 4 remain free and are available on a first-come, first-served basis. Carpool-parking for vehicles with 4+ occupants or families with a single adult and two children ages 12 and under can park for free in Lots G, A, B, and E with a reservation.

Q: Is this just another money-making play for your resorts?
A: This program is designed with the guest experience in mind. Its primary goal is to eliminate the risk of not securing a parking spot at Stevens Pass (with a reservation). Any revenue generated will be reinvested to enhance the guest arrival experience. The plan also encourages carpooling, aiming to reduce the number of vehicles on the road and improve access to the resort.

Q: Where will employees park on the weekends and peak periods?
A: Employees can still park for free and do not need a reservation at any time.

Q: Will you be offering a shuttle from Monroe?
A: We currently do not have plans to provide a shuttle service other than to/from our satellite lots at Yodelin and the Nordic Center when needed.